PRIVACY POLICY

Pro Peach Cleaning ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or use our cleaning services. By accessing our website or booking our services, you agree to the practices described herein.

1. INFORMATION WE COLLECT

Information you provide directly:

• Full name, phone number, and email address
• Service address (home or business location)
• Details about the cleaning services requested
• Payment information (processed securely via third-party processors — we do not store full card numbers)
• Communications you send us (emails, messages, feedback)

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent, and referring URLs
• Click behavior and interactions on our website
• Location data (city/region level, derived from IP address)
• Cookie identifiers and advertising IDs

Information from third parties:

• Data from advertising platforms (Google, Meta/Facebook) when you interact with our ads
• Publicly available information used to verify business details

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Schedule, confirm, and fulfill your cleaning appointments
• Communicate with you about your services (confirmations, reminders, follow-ups, invoices)
• Process payments and maintain financial records
• Respond to customer service inquiries and resolve disputes
• Send you promotional offers, discounts, and service updates (you may opt out at any time)
• Improve our website, services, and customer experience
• Run online advertising campaigns, including remarketing ads on Google Ads and Meta/Facebook Ads, to show relevant ads to people who have previously visited our website
• Comply with applicable laws, regulations, and legal obligations
• Detect and prevent fraud, unauthorized activity, or abuse

3. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies, pixel tags, web beacons, and similar tracking technologies including:

• Google Analytics — to understand how visitors use our website and measure traffic sources
• Google Ads / Google Tag Manager — to track ad conversions and serve remarketing ads to prior visitors
• Meta Pixel (Facebook Pixel) — to measure the effectiveness of our Facebook and Instagram ads, build custom audiences, and show relevant ads to people who have visited our website
• Essential cookies — required for the website to function properly

You can control cookie preferences through your browser settings. To opt out of interest-based advertising, visit optout.aboutads.info or optout.networkadvertising.org. To opt out of Meta's ad targeting, visit your Facebook Ad Preferences at facebook.com/ads/preferences.

4. DATA SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information with:

• Service providers — scheduling software, payment processors, email platforms, CRM tools, and advertising partners (Google, Meta) acting on our behalf under strict confidentiality obligations
• Legal authorities — when required by law, subpoena, or court order, or to protect the safety and rights of our company or others
• Business transfers — in the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction

5. DATA RETENTION

We retain your personal information for as long as necessary to provide our services, fulfill legal and tax obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it. You may request earlier deletion by contacting us.

6. DATA SECURITY

We implement industry-standard security measures including encrypted data transmission (SSL/TLS), access controls, and secure third-party payment processing to protect your personal information. No method of transmission over the internet is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

7. STATE-SPECIFIC PRIVACY RIGHTS

We operate in Utah and Georgia. Depending on your state of residence, you may have additional rights under applicable privacy laws.

Utah residents (UCPA): Under the Utah Consumer Privacy Act, you have the right to access, delete, and obtain a copy of your personal data, and to opt out of the sale of personal data and targeted advertising. Requests will be fulfilled within 45 days.

Georgia residents: While Georgia does not currently have a comprehensive state consumer privacy law, we extend reasonable data rights to all our customers. Contact us to request access, correction, or deletion of your personal information.

California residents (CCPA/CPRA): You have the right to know what personal information we collect and how it is used; request deletion; opt out of the "sale" or "sharing" of personal information; correct inaccurate data; and limit use of sensitive personal information. We respond within 45 days.

Virginia residents (VCDPA): You have the right to access, correct, delete, and obtain a copy of your personal data, and to opt out of targeted advertising. We respond within 45 days.

We aim to honor data rights requests from all U.S. residents regardless of state-specific thresholds.

8. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete that information. We comply with the Children's Online Privacy Protection Act (COPPA).

9. YOUR RIGHTS AND CHOICES

All users have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or update inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of marketing emails at any time using the unsubscribe link in any email we send
• Opt out of SMS marketing by replying STOP to any text message
• Request that we limit the use of your sensitive personal information
• Lodge a complaint with your state's data protection authority

To exercise any of these rights, contact us using the information below. We will verify your identity before processing your request.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

11. DO NOT TRACK

Some browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no industry-wide standard for responding to DNT signals, our website does not currently alter its data collection practices in response to DNT signals.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website.

13. CONTACT US

Pro Peach Cleaning
Salt Lake City, UT & Greater Atlanta, GA
Phone: (470) 412-9977 | (385) 217-9244
Address: 7533 S Center View Ct Ste N, West Jordan, UT 84084
Email: clean@propeachcleaning.com
Website: utah.propeachcleaning.com • propeachcleaning.com